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Short-wave infrared heating application for outdoor spaces – Rezz hotel in South Australia

Short-wave infrared heating application for outdoor spaces – Rezz hotel in South Australia

The Rezz (formerly the Reservoir Hotel) is a fabulous old family owned hotel which has recently received a modern architecturally designed makeover. Situated at the foot of the Adelaide Hills, one of the objectives of the Hamood family was that they wanted to make sure that patrons could experience the beauty of the local area and so incorporated many comfortable outdoor seating areas into the new design. While their guests sit outside, they can take in views of Thorndon Park Reserve and be inspired by tall gum trees.


However, outdoor open areas require heating during winter and on chilly mornings and evenings during Spring and Autumn. Having been impressed at Fine Foods 2019 by Infrared Australia’s Heliosa range of alfresco heaters, Richard and Fred Hamood determined that these were just the heaters for them.  The completion of their build coincided with the launch in 2020 of the stylish Heliosa 66 Black heaters and they were only too pleased to buy these to match the ‘feel’ that they were looking for.  They combined these stunning alfresco heaters with timers which gave the customer choice as to whether to heat an area or not, but also meant that these alfresco heaters would not be on when customers weren’t present.



Heliosa short-wave infrared technology enables Infrared Australia to offer heat in a targeted and efficient manner compared to traditional medium and long-wave infrared. The heat emitted by Heliosa outdoor heaters is high-intensity radiant heat, which mostly heats objects and people and is directed where it is needed. With Heliosa infrared heaters, there is no need for any pre-heating – just switch on and immediately feel the warmth! Compared to gas heating there is no expensive installation costs or ongoing maintenance fees. In addition, Heliosa is a more energy-saving option compared to any other outdoor heater – electric or gas – on the market.


Now guests of the Rezz can sit out all year round, and the business enjoys the additional patronage and customer satisfaction which having more usable outdoor seating brings.



“We visited the Rezz Hotel & they had installed a bank of your Heliosa 66 outdoor heaters which provided a beautiful heat throughout the night” – Seamus, SA.


Higher energy efficiency, instant heat technology and wider coverage features make Heliosa short-wave alfresco heater an ideal solution for outdoor patios, warehouses, factories and other ‘impossible to heat’ spaces.



Please click here to check out more Heliosa outdoor heating applications for stylish houses and businesses.

Case study: Maximize rooftop bar dining experience with Heliosa Infrared Heaters

Case study: Maximize rooftop bar dining experience with Heliosa Infrared Heaters

Shelbourne hotel’s rooftop bar is one of the best spots for gathering with friends and hosting corporate parties in Sydney. This Hamptons-inspired rooftop bar has many stunning seats and provides an airy open space that allows light in so that their guests can enjoy Darling harbour views. However, the downside of the rooftop bar is that it can be a cold space for much of the year. Shelbourne hotel’s management consulted with Infrared Australia about how best to maintain the open aspect of the roof garden without having to enclose it to keep it warm.


(Source: Shelbourne Hotel Website).


Solutions – Heliosa Infrared Heating


As an expert in alfresco heating solutions, we recommended six stylish Heliosa 66 short-wave infrared heaters to deliver instant targeted heat in this semi-open space. As the largest coverage and efficient infrared heater on the market, Heliosa heaters can provide full heat in just a second, and there is no need to pre-heat a few hours ahead to warm the whole area. The 92% of radiant efficiency means customers are always comfortable, even if there is a breeze or in cold weather. As almost all the warmth from the heaters is radiating off people and surfaces rather than heating air.


The Heliosa range of infrared heaters is commercial quality and easy to install on walls, ceilings, or a stand. As Shelbourne Hotel management has found out, this patio heater has an instant ‘wow’ factor that no other heater can match and their guests always enjoy their dining with comfy seats.


At Infrared Australia, we offer energy-efficient and cost-saving infrared heaters for outdoor areas and ‘impossible to heat’ spaces.


Want to customize a heating layout plan for your space?

Get in touch with us via email at [email protected] or call (08) 7122 1114, and our team will help you to find out the best solutions.


Want to know more about our infrared heater via practical applications?

Please access our case studies to learn more about Heliosa infrared heater use in stylish homes & hospitality. You can also experience our heater in one of the available locations near you or at the Melbourne Home Innovation Centre.


Extend outdoor season year-round for all guests at the Union Hotel!

Extend outdoor season year-round for all guests at the Union Hotel!

When the days get gloomy and cold in South Australia, making the open area warm and cosy is a top priority for the Union Hotel. That’s why 3 Heliosa 66 infrared heaters were chosen as the ideal product by the Hotel team to replace old style radiant heaters and ensure that their guests sitting outdoors are always comfortable. The energy-efficient and instant heat features are perfect for al fresco dining area heating applications.


When the days get gloomy and cold in South Australia, making the open area warm and cosy is a top priority for the Union Hotel.

Cr: Union Hotel Facebook


At the iconic Adelaide CBD’s Union Hotel, the existing old-style electric radiant heaters didn’t distribute heat well. Since it was hard to project heat at a distance, customers were less inclined to use the outdoor area during the colder months or during cooler summer evenings. These old-style heaters needed to be left on to try to maintain comfortable temperatures resulting in wasted energy heating empty space.


Before I Old style radiant heaters


Having already used short-wave infrared at their suburban Leicester Arms and Sussex Arms Hotels, Management had no hesitation in replacing their tired medium-wave infrared radiant heaters with Heliosa 66 from us. The major advantages of instant heat and energy-efficient heat projection meant immediate saving in electricity costs at the same time as an overwhelmingly better customer experience and area utilization.


infrared heaters at union hotel, Adelaide CBD


As an expert in Short-wave Infrared Heating, Infrared Australia can design you a powerful restaurant heating solution with wide coverage and energy efficiency as we did for the Union Hotel team. Heliosa short-wave heaters are commercial quality heaters easily installed on walls, from ceilings or on stands. Nigel Smalls, Managing Director of Infrared Australia comments: “Unlike older style medium-wave infrared heaters which can only put out heat in front of a relatively narrow reflector, Heliosa short-wave heaters throw heat further away and importantly to the side. You do not need to place these heaters side-by-side to get a much-improved result.


To find out more information, please contact us or e-mail [email protected].


Keeping guests warm and happy at the Ramada Resort

Keeping guests warm and happy at the Ramada Resort

It can get cold in picturesque Phillip Island in Victoria and open fire heaters and panel heaters simply do not provide enough heat when the temperature drops, and cold winds blow in from Bass Strait. 

SBH Solutions are experts in Short Wave Infrared Heating and were approached by The Ramada Resort for assistance in providing effective warmth and comfort for their guests to enjoy their outside entertaining areas. 

Star Progetti’s range of Heliosa short wave infrared heaters provide instant warmth and coverage to become one of the world’s most efficient and effective heaters on the market.

Each area had a separate heating requirement and by utilising the Heliosa range, SBH Solutions were able to tailor a solution for each specific area. 

The Heliosa 66 with its larger heating area capacity was utilised for the restaurant dining area providing efficient heat and coverage over the larger area. The Heliosa 44 was utilised for the more intimate lounge area providing warmth and heat for guests directly below the heaters. The Heliosa 11 were utilised with controllers for the smaller bar table area so patrons seated on high stools can be warmed more effectively. 

“We are very pleased with the effectiveness and instant warmth the new heaters provide.

Our guests have praised the level of warmth and comfort in each area.

The quality of the heaters has been impressive, and we thank you for your exemplary service.

We look forward to installing your heaters in the outdoor areas as well.”

Tony Leliott – Manager – The Ramada Resort Phillip Island VIC

As seen in the Ramada resort case, Heliosa heaters can be used in several situations and applications. Get in touch with SBH Solutions at [email protected], and our team will be more than happy to help you with your heating issues.

Heliosa heaters improve comfort at the St. Joseph’s parish

Heliosa heaters improve comfort at the St. Joseph’s parish

The request was simple:

“I am the Parish Priest of a very cold town, Stanthorpe in Southern Queensland, the coldest place in winter – the Granite Belt.

Our large, high ceiling Catholic Parish Church is impossible to heat. Could your infrared heaters help – heating wise and less expensive than radiant heaters?  I read online good reports from the U.K. on this.

The Church will be one hundred years old in February 2023, and if I can successfully heat it for complaining parishioners, they might remember me for the next one hundred years.”


Fr Brian Connolly

Though the existing infrared panel heaters looked aesthetically pleasing, they were only long-wave infrared panel heaters and lacked the range and intensity of short-wave infrared heaters.

Before: St. Josephs parish with long-wave IR panel heaters.

SBH Solutions provided a ‘heat map’ of the church area utilizing our Helios “Titan EHT2-40”, 2 x 2000W Short-wave Infrared Heaters which provide a greater range and standard of warmth.

Simply using the same number of heaters provided the warmth and reach the church required. Heating the parishioners and not the empty ceiling spaces whilst saving money and energy. A bonus is that there is no need to pre-heat the church before service because of the INSTANT warmth from short wave infrared.

Each unit comprising of 2 x 2000W of Short-Wave Infrared heating installed at a height of 3.5 metres provide a heat range of up to 32M².

It has been long understood in Europe that the most effective and cheapest way to heat the large open spaces in a Church is by using the projection of short-wave infrared. If you have a need to create comfort in your church space, we are only too happy to assist you.

After: St. Josephs parish fitted with Heliosa Titan EHT2-40 short-wave infrared heaters

“SBH Solutions’ customer service is refreshing as the consultation was professional and helpful. We were able to trial a unit, promptly delivered, to make sure it was suitable for our needs.”

Interested and require more information? Please contact your local representative or email us at [email protected]

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