Same-day Dispatch I 2-Year Warranty I Expert Support
Short-wave infrared heating application for outdoor spaces – Rezz hotel in South Australia

Short-wave infrared heating application for outdoor spaces – Rezz hotel in South Australia

The Rezz (formerly the Reservoir Hotel) is a fabulous old family owned hotel which has recently received a modern architecturally designed makeover. Situated at the foot of the Adelaide Hills, one of the objectives of the Hamood family was that they wanted to make sure that patrons could experience the beauty of the local area and so incorporated many comfortable outdoor seating areas into the new design. While their guests sit outside, they can take in views of Thorndon Park Reserve and be inspired by tall gum trees.


However, outdoor open areas require heating during winter and on chilly mornings and evenings during Spring and Autumn. Having been impressed at Fine Foods 2019 by Infrared Australia’s Heliosa range of alfresco heaters, Richard and Fred Hamood determined that these were just the heaters for them.  The completion of their build coincided with the launch in 2020 of the stylish Heliosa 66 Black heaters and they were only too pleased to buy these to match the ‘feel’ that they were looking for.  They combined these stunning alfresco heaters with timers which gave the customer choice as to whether to heat an area or not, but also meant that these alfresco heaters would not be on when customers weren’t present.



Heliosa short-wave infrared technology enables Infrared Australia to offer heat in a targeted and efficient manner compared to traditional medium and long-wave infrared. The heat emitted by Heliosa outdoor heaters is high-intensity radiant heat, which mostly heats objects and people and is directed where it is needed. With Heliosa infrared heaters, there is no need for any pre-heating – just switch on and immediately feel the warmth! Compared to gas heating there is no expensive installation costs or ongoing maintenance fees. In addition, Heliosa is a more energy-saving option compared to any other outdoor heater – electric or gas – on the market.


Now guests of the Rezz can sit out all year round, and the business enjoys the additional patronage and customer satisfaction which having more usable outdoor seating brings.



“We visited the Rezz Hotel & they had installed a bank of your Heliosa 66 outdoor heaters which provided a beautiful heat throughout the night” – Seamus, SA.


Higher energy efficiency, instant heat technology and wider coverage features make Heliosa short-wave alfresco heater an ideal solution for outdoor patios, warehouses, factories and other ‘impossible to heat’ spaces.



Please click here to check out more Heliosa outdoor heating applications for stylish houses and businesses.

How to heat outdoor entertaining spaces and stay toasty warm?

How to heat outdoor entertaining spaces and stay toasty warm?

Spring and autumn are fantastic times of the year to entertain outdoors. Eating and drinking alfresco always feels special. However, spring and autumn in Australia still bring some cold days and evenings. Whether offering dining under a pergola, awning, parasol or retractable canopy there is one particular challenge that all premises face – how to heat outdoor dining spaces effectively. In this article, we’ll show you how to effectively heat your outdoor space warm all season long and keep guests and patrons enjoying till late into the night.

1. Choose an efficient short-wave heater to avoid heat loss.


Gas heaters and most electric heaters produce long (known as ‘Far’) or medium infrared, and they are susceptible to poor performance in windy and exposed positions. A large part of the heat will be lost (between 40% and 60%) while there is air movement.




To reduce heat loss, it is important to choose a more targeted type of infrared heater (like Heliosa alfresco heater) for your outdoor heating. Compared to traditional electric panel heaters and commercial gas heaters, short-wave infrared is more intense than medium and long-wave infrared. It warms people and surfaces first and foremost. The short-wave infrared has 92% radiant efficiency. It is nearer the visible light spectrum so the lamp is visible, but this light only accounts for 6% of the energy emitted.


If a short-wave infrared heater is combined with a parabolic reflector, it will offer a larger heating range than all other similar wattage forms of the radiant heater. Make it the option of choice for outdoor venues and large open spaces.

2. Assess your space and install it with a more efficient layout.


While you plan to install heaters in your outdoors or courtyard, they need to be mounted at the correct height and layout, ensuring the intensity is dissipated correctly to maximize the area heated and minimize hot spots. Most electric radiant heaters will need to be mounted above 2.2m. In the case of the short-wave heater, this can be up to 2.2m – 2.7m.


You also need to check the clearance recommended between the top of the heater and the ceiling. In some cases, the heater’s casing can get very hot, potentially damaging your property if they are too close.


Meanwhile, some heaters will have requirements about the mounting angle. For example, Heliosa short-wave heaters should be mounted at an angle off the wall or ceiling to maximise the heated area. This differs from other infrared panel heaters, which are mounted horizontally to maximise their effect over a smaller area.


3. Choose focusing reflectors to maximize heat and safety


Choosing an efficient heater with a focusing reflector can deliver heat more targeted where it’s needed. For example, Heliosa 66 alfresco heatesr and Helios Seaside infrared heaters come with patented polished aluminium reflectors, which help throw heat away from the lamp in a wedge.  More importantly, the heater casing does not get very hot (between 45°C and 70°C dependent upon the model) and can be safely mounted within 200mm of a ceiling, parasol or awning.


4. Consider IPx5 weatherproof rating.


If you are planning to install the infrared heater in an outdoor space, choosing an efficient heater with an appropriate Ingress Protection (IP)rating is essential. For installing heaters outside under cover, you need a less stringent IP rating like IPx3 or IPx4. While if outside in the open, you should look for IPx5-rated heaters. Our Heliosa short-wave infrared heaters are all IPx5, which allows your heaters to work in any harsh weather conditions, and you can enjoy warmth anytime. The Helios Seaside even can help you work out corrosion problems in seafront alfresco.



5. Choose an energy-efficient and reliable heater supplier – Infrared Australia


At Infrared Australia, we pride ourselves on exploring energy-efficient heating solutions for outdoor areas and ‘impossible to heat’ spaces.


We provide a superior range of Heliosa infrared heaters that are now changing Australia’s outdoor living style. Heliosa heater is an economical alternative to conventional heaters, offering substantial advantages through reduced energy wastage and energy savings. The patented parabolic reflector offers wider coverage than others, covering up to 20㎡ with one 2000W lamp. Our Heliosa range of alfresco heaters will be an excellent option for even the most challenging otherwise impossible to heat situations. It has been installed in thousands of homes, hotels, cafes, restaurants, warehouses, and other large spaces since 1993.


Want to customize a heating layout plan for your space?

Get in touch with us via email at [email protected] or call (08) 7122 1114, and our team will help you to find out the best solutions.


Want to know more about our infrared heater via practical applications?

Please assess our case studies to learn more about Heliosa infrared heater use in stylish homes & hospitality. You can also experience our heater in one of the available locations near you or at the Melbourne Home Innovation Centre.


Follow Us On Social Media:

Cost Comparison – Gas Space Heating vs Short Wave Infrared Heating

Cost Comparison – Gas Space Heating vs Short Wave Infrared Heating

We have carried out comparisons of the cost of buying and running natural gas or LPG heaters verses short wave infrared heaters.  We found that short wave infrared heaters such as our Heliosa or Titan series are very cost effective.  They should be considered both in hospitality and industrial sectors.  Follow this link to our table which shows the comparison in figures.  We have used costs for Adelaide, South Australia.  But we will be separately publishing comparison figures for all States and Territories in Australia.  The article Comparison of Cost of Gas Heating verses Short Wave Infrared steps through the argument as to why short wave infrared is more cost effective than other forms of outdoor and open space heating.

Contact Us

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Our Location

Infrared Australia
c/o SBH Solutions
3 Ballantyne Street
Magill, South Australia

Infrared Australia